Terms & Conditions

SCOPE OF USE
The Site is intended solely for commercial trade businesses, contractors, field service managers, and adult business professionals seeking information regarding technology-enabled operational support, AI tools, and back-office management solutions.

INTELLECTUAL PROPERTY RIGHTS
All content, features, and functionality on this Site—including but not limited to text, graphics, logos, slogans, service names, trade dress, software descriptions, icons, images, and audio/video materials—are the exclusive property of Pelican Service Partners or its licensors and are protected by United States and international copyright, trademark, patent, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the Site for internal business informational purposes. You may not modify, reproduce, distribute, create derivative works of, publicly display, or exploit any content without our prior written consent.

ACCEPTABLE USE
When accessing and using our Site, you agree NOT to:

Use the Site in any manner that violates applicable federal, state, local, or international laws or regulations.
Engage in unauthorized scraping, data mining, crawling, or automated extraction of Site content.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, server, network, or connected database.

Transmit viruses, worms, malware, or destructive code to or through the Site.

Use the Site to transmit unsolicited commercial communications ("spam") or impersonate Pelican Service Partners or its personnel.

OPERATIONAL & CONSULTING SERVICES DISCLAIMER
The information provided on this Site is for general informational and marketing purposes only. While we highlight AI-powered tools, trade service solutions, and operational methodologies, nothing on this Site constitutes a binding operational agreement or formal performance guarantee.

Formal engagement for Pelican Service Partners' services—including custom AI integrations, IT support, financial planning , and operational management—is governed exclusively by a separate, mutually executed Master Services Agreement (MSA) or Statement of Work (SOW).

SUBMISSIONS & INQUIRIES
By submitting an inquiry, scheduling an operations audit, or requesting a demo through our Site forms, you represent that the information provided is accurate and that you are authorized to submit such details on behalf of your business. How we handle your submitted business and personal information is detailed in our Privacy Policy.

DISCLAIMER OF WARRANTIES
THE SITE AND ALL CONTENT, MATERIALS, AND INFORMATION ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PELICAN SERVICE PARTNERS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELICAN SERVICE PARTNERS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SITE OR ANY CONTENT THEREON, REGARDLESS OF THE THEORY OF LIABILITY.

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THIRD-PARTY LINKS & RESOURCES
Our Site may contain links to external third-party websites, supplier portals, distributor sites, or industry software resources. These links are provided solely as a convenience to you. Pelican Service Partners has no control over the content, privacy practices, or reliability of third-party sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

MODIFICATIONS TO TERMS
We reserve the right to revise and update these Terms at any time in our sole discretion. All changes are effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance and agreement to the changes.

GOVERNING LAW & JURISDICTION
These Terms and any dispute arising out of or related to your use of the Site shall be governed by and construed in accordance with the laws of the State of Maryland (or applicable operating jurisdiction), without giving effect to any choice or conflict of law principles.