Privacy Policy
A Legal Disclaimer
**Effective Date: September 29, 2026
**Last Updated: September 29, 2026
Pelican Service Partners ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through our website and digital services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request demonstrations, or engage with our technology-enabled operational services.
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1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you or your business ("Personal Information").
A. Information You Provide Directly
When you interact with our website—such as submitting a contact form, requesting an operations audit, scheduling a demo, or subscribing to communications—we may collect:
Contact Information:** Name, business email address, phone number, mailing address.
Business & Trade Details:** Company name, industry/trade sector (e.g., maritime repair, plumbing, HVAC, electrical, security integration, painting), company size, and current operational software stack.
Inquiry Content: Messages, notes, operational pain points, or feedback submitted through our site.
B. Information Collected Automatically
When you navigate our website, we automatically gather standard technical and usage data, including:
Device & Browser Data: IP address, browser type and version, operating system, device identifiers, and language settings.
Usage & Analytics Data: Pages visited, duration of visit, click patterns, referring website addresses, and interaction data.
Cookies & Tracking Technologies: Small data files stored on your device that help us analyze traffic, remember preferences, and improve site performance.
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2. How We Use Your Information
We use the information we collect for business and operational purposes, including:
Service Delivery & Consultation: Responding to your inquiries, conducting operations assessments, scheduling demos, and customizing operational solutions for your business.
Communication: Sending confirmation messages, administrative updates, technical notices, and security alerts.
Marketing & Insights: Sharing relevant industry insights, product updates, and promotional communications (you may opt out at any time).
Website Optimization: Analyzing traffic patterns and user behavior to enhance website layout, speed, and overall user experience.
Security & Compliance: Protecting against fraudulent or unauthorized activity, enforcing our website terms, and complying with applicable legal obligations.
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3. Information Sharing and Disclosure
Pelican Service Partners does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following circumstances:
Service Providers: With vetted third-party vendors, hosting providers, analytics partners, and communication tools that perform services on our behalf. These partners are bound by strict confidentiality and data protection agreements.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements: If required to do so by law, court order, or governmental authority, or to protect the rights, property, and safety of Pelican Service Partners, our clients, or the public.
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4. Cookies and Tracking Preferences
We use essential, analytical, and performance cookies to ensure our site operates efficiently. You can control cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality or performance of specific features on our website.
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5. Data Security
We implement appropriate technical, administrative, and organizational measures designed to safeguard your personal information against unauthorized access, loss, destruction, or alteration. While we strive to maintain robust security controls, no internet transmission or electronic storage method is 100% secure.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy our business needs, or comply with legal and regulatory record-keeping requirements.
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7. Your Privacy Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Access & Portability:** Requesting access to or a copy of the personal data we hold about you.
Correction: Requesting corrections to inaccurate or incomplete personal information.
Deletion: Requesting deletion of your personal data, subject to legal retention obligations.
Opt-Out: Unsubscribing from promotional emails via the "Unsubscribe" link provided in those messages.
To exercise any of these rights, please contact us using the information provided below.
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8. Third-Party Links
Our website may contain links to external sites, partner portals, or third-party resources. Pelican Service Partners is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy policies of any third-party site you visit.
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9. Children's Privacy
Our website and services are intended exclusively for commercial trade businesses and adults. We do not knowingly collect personal information from individuals under the age of 18.
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10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations, technology, or business practices. Any updates will be posted on this page with an updated "Last Updated" date.
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11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Pelican Service Partners:
Company: Pelican Service Partners
Email: info@pelicansp.com
Website: www.pelicansp.com